Welcome to the help center!
Our experts are here to help you with all things DesignAShirt.
Frequently Asked Questions
- Can you remove the background in my image?
- How do I crop an image I uploaded?
- How to Send Us a Large Art File
- I uploaded a high resolution image, why does it look pixelated?
- Printing Photographs
- Uploaded image DPI
PLACING AN ORDER
- DesignAShirt Email Preferences
- Can I Sell My Designs?
- Can I Buy for My Fashion or Clothing Line?
- Do you award scholarships to design students?
- How do I save multiple copies of my design?
- How can I send my design to other people so that they can check it out?
Pricing and Payment Questions
- Terms And Conditions of Use (Coupon Codes)
- Do You Offer Gift Cards?
- Do You Offer Group Ordering?
- Why did I get charged twice?
- Do You Have Price Breaks Available?
- Why is it so Expensive to Print 2 Sizes of Art?
- Pre-treatment for Digitally Printed Shirts
- I want my design printed at a specific size.
- Can You Match Specific Colors in Our Design?
- Important Garment Details
- Can I Get Embroidery Instead of Printing?
- I Washed My Shirts as Directed and the Print Faded a Little Bit. Why Did That Happen?
- What is the Softest Shirt?
- Youth Sizes
- Do You Sell Shirts with Removable Tags?
- Is it possible for me to come in and try on some shirts?
- I've read the reviews on your products and the opinions are split. Who should I trust?
- What size of shirt should I order?
- Can I ship to a P.O. Box Address?
- This order is a gift, can I send a special note to the recipient?
- How much extra is it for shipping?
- Is it possible to have my order delivered by an exact time?
- I am sending this as a gift- can you make sure the recipient doesn't get a receipt?
- If I get you my art right now, can you ship my shirts today, overnight?
How it works
- Didn't Find What You're Looking For?
- Delete Account
- Adding Clip Art
- Adding Names & Numbers
- Adding Text
- Creating an Account
Design like a Pro
Placing an Order
- Can I change my billing address?
- Art Setup for Youth and Adult Shirts
- Adding Notes
- Order Changes/Cancellations
- Order Confirmation
Free With Every Order
- What Happens Once My Order Has Been Placed?
- Art Proportions
- Customizing Art
- Ink Matching
- Recreating Low-Resolution Art
- Custom Face Masks
- I'm Looking For A Shirt You Advertised Online
- Get the Best Shirts... for the Best Price.
- Choosing Your Product
- Garment Care
- Made in the U.S.A.
Shipping & Delivery
- Courier Delay Notice
- DesignAShirt in response to COVID-19
- Delivery Options & Times
- International Shipping
- Order Tracking
- P.O. Boxes & Military APO/FPO Addresses