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What Happens if There is Something Wrong with the Shirts I Received?

Don't panic!  You're backed by our guarantee, so we're going to do everything we can to make it right.

First things first, we have to see what's wrong.  Take a picture (or a couple) of the shirts you received and send it to  It's also helpful to include your order number and a description of what the issue is, as well as any event dates that the shirts are needed for.

Once we've had a chance to review your picture, one of our awesome customer service representatives will be in touch shortly to discuss the next steps. 

A note on screen print ink longevity - cracking, peeling, and fading should not occur on your new shirts.  If you've experienced that on a recent shirt order, please reach out to our Help Desk with pictures, and we'll help with the next steps.


tags: complaint, printing issue, off center, off-center, wrong, error, replacements, typo, misspelled, spelling, color, smudge, smear, splotches, hole, peel, damage, faded, missing, return, refund, cracked

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